Checkr Candidate Support Help Center
Report Status
- Why is my background check taking so long?
- How do I submit a document to Checkr?
- My background report is complete. What happens next?
- Why is my background check still pending?
- What does consider mean?
- Why is my report suspended?
Motor Vehicle Records
- Requesting your driver abstract or motor vehicle history
- My license was suspended but now it’s valid. What should I do?
- I paid my tickets and my violations are resolved. Why are you still reporting violations on my motor vehicle record?
- I've been driving for years. Why do I need to provide documentation of my driving or licensing history?
Hiring Company Responsibilities
- I did not give consent to run my background check to the company I applied with.
- I've turned my life around and my background check report doesn't reflect who I am today. How do I explain that?
- Why are you denying me employment based on information from a long time ago?
- If I have a criminal record that was dismissed, can I still get a job?
- What will companies do with the arrest information that appears on my report?
- My report is old and I’d like to request a new one