Something on my background check report is wrong. What should I do?

If your background check report includes information that you believe is inaccurate, please:

Visit the  Applicant Portal to log a dispute and upload any supporting documents

• Message us here or call 844-824-3257 for our support team
• Mail your dispute with any supporting documents to: Checkr Inc. 1 Montgomery St. Suite 2400. San Francisco, CA. 94104

Checkr will review and verify the contested information during a reinvestigation.  

If the information on your report is correct and you would like to provide more context or evidence of rehabilitation, please contact the company you applied with.