If your report is SUSPENDED, it’s because we need additional documents from you to move forward with your report. We ask for additional documents if we find that your information is either missing (example: you didn’t provide us with a middle name) or incorrect (example: you entered your driver’s license incorrectly).
To find out about what Checkr needs to move forward with the background report and how to submit the necessary documents, please log into the Applicant Portal.
Having trouble logging into the Applicant Portal? Click here.