In order to fulfill requirements put forth by the party you applied with, we search various databases and county records. If your report is in a pending status and we have not asked for any additional documentation from you, you're in the final stages of the background check. Since every background check is as unique as the individual applying, the wait time varies. Please note that in California and Massachusetts, wait times may be longer due to the time it takes to retrieve records. . We apologize that this search is not as expedient as we would all prefer.
Delays can occur, and this happens for a number of reasons, including delays at the source level (e.g., courts). We are currently waiting with you to receive these results. To check the status of your your report, login to the Applicant Portal. The most up-to-date information is available online via the Applicant Portal, and support representatives do not have any additional information.
We apologize for any inconvenience.