How to Contact Applicant Support

Checkr, Inc. is a background check company -- Checkr does NOT make any decisions on employment, engagement, or eligibility.  As a background check company, we compile and report public record information gathered from various databases, including (but not limited to) county court systems and the departments of motor vehicles.  For questions about the accuracy of your background check report, please contact Checkr.  For questions about employment or eligibility standards, please contact the company with which you applied.


Please note you'll receive an email once your report is complete. At that time, the company you applied with will also be able to access your report.

A Summary of Your Rights Under the Fair Credit Reporting Act can be located here, which describes your rights when you are the subject of a background check report.


If you have any other questions, please feel free to submit an email request here or give us a call: 844-524-3275


Support hours:  

Monday-Thursday: 8:00am - 5:00pm PST

Friday: 8:00am - 4:00pm PST

Saturday-Sunday: Closed


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